|Do you sell Netflix cards?|
We have U.S. Netflix cards that need to be redeemed in US Dollars.
You have plans for 3 months and 6 months.
You can only pay in US Dollars.
They are available on all our subagent shops.
|Can I send a transfer from Lebanon to any country in LBP?|
You can send money from Lebanon to more than 200 countries around the world by paying in US Dollars only.
|What is BoB Finance?|
©BoB Finance s.a.l is one of the largest FinTech institutions providing financial services to individuals, SMEs and corporates and an accredited Western Union agent in Lebanon. With over 700 locations across the country, BoB Finance provides key services such as: Local and International Money Transfers, Bill and Tax Payments, Corporate Cash Collections, Internet and Entertainment Gift Cards, Wedding List and many more.
|What are the fees for a transfer outside Lebanon?|
The fees vary from country to country. You may check all the prices in this link:
|What documents do I need to make a transfer?|
Make sure you have a valid government identification document such as:
1. Valid passport
2. Identity Card
3. Extract of civil registration (not older than 2 years)
4. Valid residency permit (for Non-Lebanese)
5. Form 1 and 2 (for military people)
6. Valid UN refugees card
7. Palestinian refugee card issued by the Lebanese authorities
|What is the limit of a transfer outside Lebanon?|
There is no minimum amount to be sent through Western Union, the maximum amount is set to USD 5,000.
|Can I receive a transfer in USD?|
You can receive money in dollars depending on the subagent’s cash flow availability.
|How many transfers can I cash per month?|
It depends on the send country, customer’s volume, and frequency during the past 30 days
|What documents do I need to cash a transfer?|
Make sure your name is spelled correctly on the receipt
Make sure you have in your possession a 10-digit MTCN
|Can I pass by any BoB Finance office to get a transfer?|
You can pass by any BoB Finance office or visit one of our 700 subagents.
|What is the limit to withdraw a transfer?|
There is no limit to withdraw a transfer.
|Where can I find a BoB Finance subagent?|
In order to find any BoB Finance subagent, please log in here
|How can I apply to be a subagent?|
You may send an email to email@example.com or call our Head Office on: 01 906666 ext.: 3 (Sales & Marketing Department).
|Can I pay the Mechanique fees through BoB Finance?|
You can settle your Mechanique fees and get your Vignette at any BoB Finance location displaying the Ministry of Finance logo.
Photocopy of the car license (2 sides)
Original copy of the compulsory insurance
Original Copy of the Compulsory insurance vignette
Original copy of the car inspection result (White or Blue)
Yes you can.
|Can I send a transfer inside Lebanon in LBP?|
Transfers inside Lebanon are very commonly used by Lebanese citizens. We offer this solution through all BoB Finance Locations across Lebanon and it’s paid in LBP as well.
You can cash your payments from BoB Finance network only.
|Do you have Anghami vouchers?|
You can find many e-store products in our shops such as: Anghami cards, iTunes, PlaySation account, etc… visit the link to know more about the available products: https://www.bob-finance.com/Inside/InsidePages/Estore
You may visit the nearest location and check the available products and prices directly over the counter.
|Where can I find a BoB Finance location?|
BoB Finance locations are spread all over Lebanese territories with more than 700 active locations. In order to find the nearest location please visit Find a location section on this website or call 1262 customer service numbers.
|What are the minimum and maximum amounts I can transfer using Western Union services?|
There is no minimum amount to be sent thru Western Union, the maximum amount is set to USD 5000.
|How can I change the receiver's name on a Western Union transfer?|
In order to change any transfer information you need to visit any BoB Finance location in person and present the send receipt along with your ID in order to process you correction request.
|How can I contact the customer service support center?|
Customer service support (CSC) center is open 24/7, 365 days a year for your assistance, you can contact CSC by phone from inside Lebanon on 1262, outside Lebanon : +9615955262 or by email on firstname.lastname@example.org
|What are the needed documents in order to send/receive a WU transaction?|
In order to send a WU transfer you need to have one of the following: personal identification card (ID) or valid passport or resident card (valid) or army card or Palestinian refugee's card.
|Who can inquire about my transaction?|
No one but the sender can inquire, refund, amend or cancel a WU transaction.
|Now that I have sent a Western Union transfer, what should I do?|
In order for the receiver to cash out his money, the sender needs to contact him and give him all the needed information: MTCN, Payout amount, sender name, originating country and have a valid ID
|Can I pay my touch bill even if I have domiciliation?|
Yes, all touch bills can be paid at any of BoB Finance location.
|Can someone pay my bill on my behalf?|
|How much time does my line needs to reconnect if it was deactivated?|
It depends on the cycle time; the reconnection time may take up to 24 hours.
|Can I send money thru Western Union in other than USD?|
No, as a Lebanese agent, we are only allowed to send money in USD; however the receiver will collect the remittance in the local currency of the destination country.
|How long does it take for a Western Union transfer to get to its destination?|
Once the receipt is issued from the sending subagent, immediately the transaction is ready for payout.